Privacy Policy

 

  Company name: PerriKoek
  Chamber of Commerce (KvK): 94958866
  Business address: Buitenveldertselaan 70
  Email: info@perrikoek.nl
  Website: www.perrikoek.nl
  Effective date: October 10, 2025

  

  1. Introduction

  At PerriKoek, we take the privacy of our customers and visitors very seriously. This policy explains what personal information we collect, why we use it, how we protect it, and what rights you have regarding your data. Our goal is to be transparent so you know exactly what happens when you browse or place an order on our website.

  

  2. Who we are

  PerriKoek is a small business dedicated to crafting and selling natural, handmade dog biscuits. We act as the data controller for all personal information collected through our online store and communication channels. If you have any questions about how we handle your data, please contact us at info@perrikoek.nl.

  

  3. Information we collect

   We only collect information that is necessary to provide our services and improve your experience. The personal data we may process includes:

  • Name and surname: to identify and process your order.

  • Address and postal code: to deliver your purchase.

  • Email address: to send confirmations, invoices, and updates.

  • Phone number (optional): to contact you if needed regarding delivery.

  • Payment details: handled securely through trusted third-party payment providers.

  • Technical and browsing data: such as IP address or anonymous usage statistics, used to improve our site’s performance and security.

 

  4. How we use your data

  Your personal data is used strictly for the following purposes:

  1. To process and deliver your orders.

  2. To manage secure payments.

  3. To communicate with you about your purchase or inquiries.

  4. To improve our website and user experience.

  5. To comply with legal and tax obligations.

  We never use your data for purposes other than those listed above without your explicit consent.

 

  5. Data retention

  We retain your data only for as long as necessary to fulfill the purposes mentioned. Order-related data is kept for a maximum of 7 years, as required by Dutch tax law. After that period, it is deleted securely.

 

  6. Sharing your information

 At PerriKoek, we do not sell or trade your personal information. We only share it with trusted third parties when necessary to fulfill an order or comply with legal obligations, such as:

  • Delivery and courier services.

  • Secure payment providers.

  • Accounting or invoicing software.

 All partners are required to handle your data responsibly and to maintain the same level of protection that we do.

  

  7. Data protection and security

  We take strong technical and organizational measures to keep your personal data safe, including:

  • Encrypted (HTTPS/SSL) connections across the site.

  • Limited and controlled access to customer data.

  • Secure, verified payment processing systems.

  While no system on the internet is completely invulnerable, we do our best to ensure your information remains protected at all times.


  8. Cookies and tracking

  Our website uses cookies to function properly and enhance your browsing experience. Cookies store only basic preferences and anonymous usage data.
You can read more about how we use cookies and how to manage them in our Cookie Policy.


  9. Your rights

  Under the EU General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data.

  • Request correction of inaccurate information.

  • Ask for your data to be deleted when it’s no longer needed.

  • Object to or limit certain types of processing.

  • Request a copy of your data in a digital, portable format.

  To exercise these rights, please contact us at info@perrikoek.nl. We will respond within four weeks of receiving your request.


  10. Complaints

  If you believe your personal data has not been handled properly, please contact us first so we can resolve the issue. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).


  11. Changes to this policy

  We may update this Privacy Policy when necessary — for example, if we add new services or improve our website. The most recent version will always be available at www.perrikoek.nl/privacy, with the effective date clearly indicated.


  12. Contact

  PerriKoek
📍 Buitenveldertselaan 70
📧 info@perrikoek.nl
🌐 www.perrikoek.nl

 
🐶 At PerriKoek, we believe privacy deserves the same care we put into our treats — handled with respect, honesty, and transparency.

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